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Track Your Shipment
Where is my shipment?
Have the reference from your booking confirmation ready — your coordinator will send you the latest status of your move.
Track your move
Every Fusion move has a reference — it is on your booking confirmation and every email from your coordinator. Send it to us and we reply with your shipment's current stage, from packing in Dubai through customs to delivery.
Prefer email? Write to dxb.relocations@fusionshipping.co with your reference in the subject line.
How tracking works at Fusion
Every move is assigned a reference at booking — you will find it on your booking confirmation and in every email from your coordinator. That reference identifies your shipment across each stage: survey, export packing, customs clearance in Dubai, the sea or air leg, destination clearance, and delivery.
Your coordinator sends updates as your move reaches each milestone, and you can request the current status at any time — by WhatsApp, phone, or email. Quote your reference and you will have an answer from the team that is actually handling your shipment, usually within the hour during Gulf business hours and always within one business day.
Not moving with us yet?
Get a free quote — one named coordinator keeps you updated at every step of the move.