Destination services: the half of the move after arrival

Why the partner matters

The destination agent is the company that carries your employee’s belongings into their home. We work with partners we have used before and can vouch for, and your Dubai coordinator stays the point of contact throughout — so an issue at destination is raised with someone who already knows the shipment, not a company the assignee has never dealt with.

Which services are available differs by country. Tell us the destination and we will confirm exactly what applies there.

Arrival week, in order

The week an assignee lands is the week the assignment is judged on, so it is worth planning rather than improvising. In practice it runs: arrival and temporary accommodation if the permanent property is not ready; the registration or residency formality that most countries require within a fixed window of arrival; utilities and connectivity at the new address; a bank account, which in several countries cannot be opened until the registration is done; then delivery of the shipment once the property is habitable. Sequencing matters because several of those steps are prerequisites for the ones after them — a shipment delivered before the property has power is a shipment delivered into a problem.

Temporary accommodation and the gap

The gap between arrival and the permanent property being available is the most common source of unbudgeted cost on a corporate move. It produces storage charges, a second delivery, and an assignee living out of a suitcase while their belongings sit at a depot. Where the gap is known in advance it can be planned around — a partial air shipment covering the first weeks, the sea shipment held deliberately, one delivery rather than two. Where it is discovered on arrival, all of those options cost more.